Dear Animal Adventures Participant:
Thank you for participating in an Animal Adventures program!
¨ After booking a program you will receive an invoice confirmation in the mail. Please review your confirmation to ensure that all the program information is correct. Let me know if any changes are necessary.
¨ There is a $50.00 non-refundable deposit required to hold your reservation date. Your deposit is due two weeks from the date you make your reservation, and is applied to your program fee.
¨ The balance of your payment is due two weeks prior to your program date.
¨ Preschool programs (ages 3-5) may not exceed 30 participants. Classroom session programs are limited to 60 participants (including adults). Programs that exceed 60 participants are considered auditorium programs. There are no participant limitations placed on auditorium rate sessions.
¨ Children must have adult supervision at all times during the program.
¨ If your program is scheduled to be outdoors, please arrange for a back-up indoor location in case of inclement weather. No refunds are given within two weeks of your program date. However, we will be happy to reschedule your program at no additional charge.
¨ On the day of our visit, I plan to arrive at least 30 minutes before the start of your first program. To avoid program delay due to unforeseen traffic conditions, try to schedule your program after the morning rush hour.
¨ Please send complete directions with your payment balance. Incorrect or incomplete directions that cause the driver to become late may result in shorter program time. Please ensure that all information is correct and complete to prevent this from occurring.
¨ In case of cancellation, there will be a $50.00 cancellation fee. A written request is necessary to confirm a refund. No refund will be given for a cancellation less than two weeks before the confirmed program date. However, we will work with you to reschedule your program(s) at no additional cost.
¨ Please share your comments and suggestions with me to ensure that I meet all of your needs.
Animal Adventures, Ltd.